Markem – Imaje · Publicerad 4 sept

Company description:

Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation and is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems.Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.

Job description:

Are you self-motivated, confident, and driven by the idea of working as part of a small team with a view to ensuring a high level of administrative and customer support?

In this role you'll be... working as part of the team in Sweden and on a large variety of projects and topics regarding customer satisfaction and order processing.

You'll have an opportunity to...work with the Swedish team to ensure that we promote a culture of team and professionalism internally and externally to our customers. You will provide high levels of customer service through efficient ordering and administration of customer queries, purchases and returns in line with M-I processes and procedures.

You should possess... minimum of 3 years of proven experience in a similar role and hands-on experience with customer service and office administration. The ability to communicate at all levels of an organisation both in and outside of our business is critical. Previous experience of working with SAP and Salesforce is advantageous. The successful candidate must be able to communicate fluently, both spoken and in writing, in Swedish and English.

Main Activities / Responsibilities:
  • Proactive and reactive Customer Contact
  • Taking and processing orders from customers, as well as proactively calls
  • Coordinating and managing communications around invoices and following up on queries
  • Acting as first point of contact in customer queries or following up invoiced orders, representing M-I in the appropriate manner
Required profile:

General Personal Characteristics:
  • This is a stand-alone role and we therefore need someone who is flexible, organised and self-driven, able to anticipate and preempt problems which could impact the operation of the Swedish team.
  • We need a team player who is able to adapt to change, overcome challenges, possessing a curious mind with the ability to learn new concepts and skills quickly.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

What we offer:

Great package including Competitive Base Salary, Annual Bonus and Career Growth Opportunities
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Om företaget
Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation and is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems.Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.
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