Academic Work · Publicerad 21 apr 2021

If you want to continue your career at a leading waterjet propulsion company you should read on. Marine Jet Power is now looking for a Technical Support Aftersales with great communication skills to work in the Aftersales team and have an important role at MJP. Would you like to work with a world-leading product with broad technology content? If so, we look forward to see your application.

Information om uppdraget

As an employee at Marine Jet Power (MJP) you will get the opportunity to participate in and influence the future of an expansive company. MJP designs and builds waterjets and control systems for the global market. MJP has around 50 employees at its head office in Uppsala, which means you will work in an environment of close collaboration and short decision-making processes. The role of Technical Support Aftersales support three main areas of need in the business:
  • Presales activities of upgrades
  • Technical customer support
  • Internal support to our Service technicians during commissioning- and service jobs
The role has a span over multiple engineering disciplines and we are searching for a candidate with a genuine technical curiosity, sound judgement and an objective approach who wants onboard MJP for a journey. The role contains limited amount of travel.

You are offered
  • A dynamic environment with exciting products
  • To be a part of the Aftersales team and work in a creative environment
  • The opportunity to progress in the role
Arbetsuppgifter

Sales
  • Timely support to the order administration with investigation of enquires as built article- and SW data
  • Finalise relevant enquiries with regards to scope, leadtime, quality and feedback quotes to customer
  • Define technical scope of upgrades in dialogue with customer and internal peers
  • Internally represent the customer need in sold projects
Service
  • Provide support to service technicians during commissioning
  • Acting as contact person for Service technicians with regards to technical issues during commissioning (this varies from electrical interfaces, control parameter settings to setup of hydraulics)
  • Provide support to customers in troubleshooting installations
  • When required, carry out commissioning-, trainings and produce relevant supporting documentation
Support
  • Customer support on technical questions
  • 1st line backoffice support to Service technicians
Vi söker dig som
  • You will have a degree in a relevant technical field
  • Have working experience within the area of technical engineering
  • Can read drawings, analyse and trouble shoot in an objectively manner
  • Have the understanding of implications of proper management of drawing revisions
  • Ability to communicate well with stakeholders
  • Experience from reading as well as writing service reports
  • As Marine Jet Power operates in an international market, it is important that you are fluent in English, both written and spoken
As a person you are:
  • Ambitious, self-motivated and solution oriented
  • You can work both independently and in groups to creatively find solutions.
This is important as you will collaborate internally and externally with our customers and suppliers around the world.

Other information
  • Start: Immediately, with regard to notice period
  • Work extent: Full time
  • Location: Uppsala
  • Contact information: This recruitment process is conducted by Academic Work. It is a request from Marine Jet Power that all questions regarding the position is handled by
Academic Work.

Our selection process is continuous, and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.
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Om företaget
Marine Jet Power is an Uppsala based company active in the international marine market with offices in the United States, UK, Australia and South Korea. The company develops, manufactures and distributes world class waterjets and control systems ranging from 110 kW to 15 MW. Marine Jet Power products are used in patrol boats, workboats, passenger vessels and luxury yachts. The unique products are in high demand in the global market and the company sees strong growth in the coming years. Marine Jet Power have the ambition to continue to be a world leader and are now looking for another committed employee in the role of an Technical Support Aftersales.
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Sista ansökningsdag
Löpande
Omfattning
Heltid
Antal Tjänster
1
Yrkesområde
Teknik & Ingenjör

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