Academic Work · Publicerad 4 nov 2021

Would you like to combine your IT-skills with your passion for computer games? This is your shot! We are now looking for a first line support for one of the worlds leading companies within game development. In this role you will work with internal support and help your colleagues with a variety of IT related problems. Here is your chance to work at a company where game development and a great culture is highly prioritized - send in your application today!

Information om uppdraget

Academic Work is on behalf of our client looking for a first line support to strengthen their team. Our client is one of the leading companies within game development, and you will in this role belong to a small team of 7-10 persons that works with support and collaborate closely with each other. When new in your role, you will get an introduction with 2-3 more senior colleagues that follow up through your first time.

You are offered
  • To combine your IT and technical skills with your interest for computer games
  • Work at a company that have a great culture where they have fun together, for example Game Session every Friday
  • A team leader that encourage an open mindset and his door is always open for support and guidance

The position suits you who have a great interest in computer games and would like to work closely with helping your colleagues with IT related problems that occur. You will be part of a team that works with both first, second and third line support.

For example, you will:
  • Meet your team for a stand up meeting every morning to set a plan for the day
  • Handle incoming IT related problems, both via email and from colleagues
  • Communicate with the different teams and help them with incoming errands
  • Pass on more complex errands to second and third line support
Vi söker dig som
  • Have good knowledge within Windows, Mac and Linux
  • Have experience with a ticketing system, for example JIRA Service Desk, Autotask, Kaseya, RT or comparable helpdesk systems
  • Have basic knowledge about network and server functions
  • Are familiar with group online communications and collaboration tools, such as Slack, Microsoft Office and Azure
  • Have very good knowledge within English, both written and spoken language
It will be considered an additional qualification if you have previous experience from IT support, certifications in Windows/Office365 and a great interest in computer games.

As a person, you are meticulous but at the same time effective in order to succeed in the position. You see the importance of improvements, both within the team and in work processes. It is important that you are a good communicator and have high collaboration skills and want to help your colleagues, since you will have a lot of communication and cooperation with others.

Other information
  • Start: Immediately
  • Work extent: Full time, 6 months initially with good possibility for extension
  • Location: Central Stockholm
  • Contact information: This recruitment process is conducted by Academic Work. It is a request from our client that all questions regarding the position is handled by
Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.
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