Becton Dickinson · Publicerad 24 feb 2021

Company description:

BD is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. BD leads in patient and health care worker safety and the technologies that enable medical research and clinical laboratories. The company provides innovative solutions that help advance cellular studies and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures, optimize respiratory care and support the management of diabetes. The company partners with organizations around the world to address some of the most challenging global health issues. BD has more than 45,000 associates across 50 countries who work in close collaboration with customers and partners to help enhance outcomes, lower health care delivery costs, increase efficiencies, improve health care safety and expand access to health. For more information on BD, please visit www.bd.com.

Job description:

Job Description An outstanding opportunity have come up within our MMS Infusion business as a Field Service Engineer in Stockholm
. Medication Management Solutions offers integrated solutions that touch all stages of the patient journey, with the goal of reducing errors and inefficiencies and growing their safety. Read more about MMS here: https://emea.jobs.bd.com/working-in-mms

In this position you will be accountable for:
After acquiring a deep understanding of our product portfolio you are going to work in Sweden on your territory and providing our customers with an excellent service, while maintaining a keen commercial sense. Key responsibilities will include working on repairs and preventive maintenance according to BD quality standards, in a timely and efficient manner and completing administrative processes as required.
Further responsibilities
  • Cooperating closely with sales and other teams to drive the commercial success of the business and developing positive relationships.
  • Actively promoting products and services, using your status as 'Trusted Advisor', and meeting previously agreed targets.
  • Giving feedback to all customers/market intelligence, looking after complaints, or dissatisfaction through the accurate channels, and ensuring proper follow-up where needed.
  • Running customer technical training courses as required using internal quality-controlled manuals and training documentation.
  • Looking after the maintenance, calibration and safekeeping of all tools and test equipment.
  • Providing timely and accurate feedback, to the Country Service Leader, on specific issues as they arise and with the relevant action.
  • Managing car stock inventory optimally to achieve accuracy and correct stock levels.
  • Attending and contributing to business meetings and participating in improvement projects as required.
  • Finding opportunities for additional Service revenue generation.
Required profile:

To be successful in this role, you should be able to demonstrate:
The ideal candidate should be educated to a degree in electronics or similar with 5+ years of work experience in a service or operations environment, preferably within the medical sector. Strong technical orientation and experience supporting proprietary and standard applications is desired. A good knowledge of PC hardware, Windows operating systems and basic networking would be expected.
On a personal level, we are looking for a great teammate who has the ability to positively give to a friendly environment, supporting others, and working independently even under pressure. As our business is developing and growing we are seeking someone who can support us in adopting change.

Travel requirements
The role will require regular travel within Sweden and across the Nordics to support colleagues & customers as required. Travelling to meetings and training courses and conferences will be required from time to time.

What we offer:

Why join us?
A career at BD means that you are part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here you can fulfill your life's purpose through the work that you do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://emea.jobs.bd.com/
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Om företaget
BD is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. BD leads in patient and health care worker safety and the technologies that enable medical research and clinical laboratories. The company provides innovative solutions that help advance cellular studies and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures, optimize respiratory care and support the management of diabetes. The company partners with organizations around the world to address some of the most challenging global health issues. BD has more than 45,000 associates across 50 countries who work in close collaboration with customers and partners to help enhance outcomes, lower health care delivery costs, increase efficiencies, improve health care safety and expand access to health. For more information on BD, please visit www.bd.com.
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Sista ansökningsdag
Löpande
Omfattning
Heltid
Antal Tjänster
1
Yrkesområde
Teknik & Ingenjör
Underkategori
Ingenjör

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