CSC Global · Publicerad 4 feb 2020

Company description:

Founded in 1899, the Corporation Service Company (CSC) is a dynamic, high-growth company headquartered in Wilmington, Delaware in the USA. In addition, there are the regional headquarters for Europe in London (Great Britain), for the Asia-Pacific region in Melbourne (Australia), as well as further branches in North America, Europe and the Asia-Pacific region.

CSC Digital Brand Services supports more than half of the 100 Best Global Brands and a growing share of Forbes Global 2000 companies. We help businesses thrive online by securing their digital assets, streamlining and enhancing their digital assets, monitoring the network for violations of their digital trademarks, and enforcing their intellectual property rights when needed.

The secret of our success is to combine the latest technology with the best talent to stay ahead in the fast-developing Internet space. CSC is an equal opportunity employer.

Job description:

As a Client Service Partner, you will be responsible for working closely with clients to assist and fulfill their order requests, as well as managing a portfolio of domain names. Additionally, you will collaborate with many teams within CSC's Digital Brand Services organization to ensure that all customer requests are successfully completed. You can expect to...
  • Build and maintain client relationships by providing excellent customer service to both internal and external clients
  • Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests)
  • Manage a portfolio of domain names, trademarks, and brand protection business to help protect and secure their global internet brands
  • Take and fulfill orders - partnering with our clients to become their trusted advisor
  • Work with clients to resolve technical issues
  • Identify services that clients need our help with and communicate lead opportunities to sales and account management teams
  • Work with internal teams to complete internal and external customer orders
  • Assist Product Manager with brand launches, problem-solving, product development and troubleshooting
  • Understand and communicate industry changes and new product offerings to clients
  • Conduct research and analysis of customer data
  • Shepard online demonstrations for clients and sales staff.
Required profile:

If you are a highly motivated and driven individual who is internet savvy and seeking a career working wtih cutting edge technology and global internet branding, this could be the perfect opportunity for you! We're looking for someone who has...
  • Experience in a similar customer service oriented role
  • Outstanding written and verbal communication skills
  • Strong Microsoft Office skills including Excel, Word, and Outlook
  • Ability to work independently, as well as on a team
  • Exceptional organizational skills with the ability to prioritize work, unsupervised, under pressure in a busy environment
  • Previous experience of producing quality results with a high attention to detail
  • Ability to be direct, open, and honest when dealing with customers and coworkers.
  • Bilingual skills are a plus
What we offer:
  • Help taking your career to the next level by offering you first-hand experience with global vendors and research on global brands
  • The freedom to find your own solutions to customer problems, without always needing to get sign-off from a supervisor
  • Opportunities to build your career as part of a growing global business
  • Experience working as a trusted partner to top global brands and 90% of the Fortune 500
*Excellent benefits for you and your family.
+ Läs mer om jobbet
Om företaget
Founded in 1899, the Corporation Service Company® (CSC®) is a dynamic, high-growth company headquartered in Wilmington, Delaware in the USA. In addition, there are the regional headquarters for Europe in London (Great Britain), for the Asia-Pacific region in Melbourne (Australia), as well as further branches in North America, Europe and the Asia-Pacific region.

CSC Digital Brand Services supports more than half of the 100 Best Global Brands® and a growing share of Forbes Global 2000® companies. We help businesses thrive online by securing their digital assets, streamlining and enhancing their digital assets, monitoring the network for violations of their digital trademarks, and enforcing their intellectual property rights when needed.

The secret of our success is to combine the latest technology with the best talent to stay ahead in the fast-developing Internet space. CSC is an equal opportunity employer.
+ Läs mer om företaget
Sista ansökningsdag
Löpande
Omfattning
Heltid
Antal Tjänster
1
Yrkesområde
Data & IT
Underkategori
IT-Konsult

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