Kyowa Kirin · Publicerad 18 dec 2020

Company description:

WE PUSH THE BOUNDARIES OF MEDICINE.

Leaping forward to make people smile

Everything we do at KKI, is rooted in the idea of leaping forward to make people smile. We are committed to innovation, for the benefit of the patients who count on us to support them. From medicines for rare and underserved diseases, to the support families need when facing a life-changing diagnosis - our team is proud of all we deliver, but also humble in knowing how much more needs to be done. By listening to patient stories, we gain a better understanding of the obstacles patients and their families face - so we can work to better meet their unique needs. The real proof of our impact is in the smiles we see on patients' faces, when we have helped answer a need, or improved their well-being through our work. While the journey is not easy, it is one that is filled with purpose.
To meet the expectations of our patients and to truly deliver on our Commitment to Life, we are continually looking for people who embrace this spirit. We are committed to providing a culture that offers both inspiration and reward - in terms of compensation and in work satisfaction. And in turn, we want people who'll bring their unique ideas and diverse approaches, while also aligning to our ultimate goal of making people smile. If this sounds like a company that aligns with your values, we'd love for you to join us in our efforts.

Kyowa Kirin International is an equal opportunities employer.

Job description:

Commercial Engagement Manager (Nordics)

Kyowa Kirin AB Stockholm

Sweden

Country-based role receiving directions and instructions from the EMBU Commercial Director.

Job Purpose:

To deliver a seamless and engaging customer experience by supporting the effective implementation of digital campaigns and responding to customer queries that are generated by the campaigns (including reactive virtual or in person meetings with HCPs). Represent the voice of the country, ensuring local insight and context is incorporated into regionally driven commercial / marketing activities such as brand strategy, tactical planning and campaign development and execution.

Responsibilities:
  • Reporting into the EMBU Commercial Director
  • Support EMEA Marketing Managers and EMBU Digital Manager, in an advisory capacity, to ensure regionally driven brand strategy, tactical planning and campaign development / execution sufficiently meets local requirements and reflects local market context and customer/patient needs (any actual location of strategy/tactics/content required is owned Regionally)
  • Maintain an accurate and up to date understanding of local market context and customer/patient needs, including consolidating insights through interaction with Medical Advisors and KAMs
  • Support the segmentation of customers to support targeted campaign execution
  • Support the implementation and management of centrally produced digital campaigns into the local market, monitoring feedback to ensure successful impact on target customers, accounts and patients where applicable
  • Respond to customer queries generated by the campaigns including conducting reactive virtual/phone/in person meetings with HCPs when requested
  • Support the roll-out of regionally driven projects and capability building activities
  • Provide ad-hoc support to EMBU Marketing Managers/Digital Managers where local language is required (e.g. reviewing translations)
  • Support the delivery of training to EMBU team
Required profile:

Qualifications:
  • Degree in life sciences, IT/Digital or marketing preferred
  • Marketing/brand management experience in a pharmaceutical context required
  • Understanding of the local market dynamics, requirements and customer/patient needs required
  • A background in sales or experience of interacting with customers preferred
  • Experience of working in an omnichannel / digital marketing environment preferred
  • Knowledge of relevant therapeutic areas
  • Good English language skills
  • Kyowa Kirin Core Competencies: Results Oriented, Sense of Urgency and Flawless in Execution. Commitment to Life, Integrity, Teamwork and Innovation
  • Excellent interpersonal skills, with the ability to communicate at all levels within internal departments and external agencies.
  • Sound time management skills, ensuring that work is produced to agreed deadlines and high standard.
  • Good analytical skills able to draw conclusions from data, management information and trends.
  • Strong team player, with the ability to manage and prioritise own work and be autonomous.
  • Innovative and able to think open and broadly to seize opportunities to enhance customer experience.
  • Strong and proven project management skills
What we offer:

Benefits:

In return for your talent, we will provide support through smart working, adopting best practice, deploying the latest technology and ongoing personal development. Plus:
  • Competitive salary
  • Bonus
  • Pension scheme
*Private medical insurance
+ Läs mer om jobbet
Om företaget
WE PUSH THE BOUNDARIES OF MEDICINE.

Leaping forward to make people smile

Everything we do at KKI, is rooted in the idea of leaping forward to make people smile. We are committed to innovation, for the benefit of the patients who count on us to support them. From medicines for rare and underserved diseases, to the support families need when facing a life-changing diagnosis - our team is proud of all we deliver, but also humble in knowing how much more needs to be done. By listening to patient stories, we gain a better understanding of the obstacles patients and their families face - so we can work to better meet their unique needs. The real proof of our impact is in the smiles we see on patients' faces, when we have helped answer a need, or improved their well-being through our work. While the journey is not easy, it is one that is filled with purpose.
To meet the expectations of our patients and to truly deliver on our Commitment to Life, we are continually looking for people who embrace this spirit. We are committed to providing a culture that offers both inspiration and reward - in terms of compensation and in work satisfaction. And in turn, we want people who'll bring their unique ideas and diverse approaches, while also aligning to our ultimate goal of making people smile. If this sounds like a company that aligns with your values, we'd love for you to join us in our efforts.

Kyowa Kirin International is an equal opportunities employer.
+ Läs mer om företaget
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