Poolia · Publicerad Igår 00:00

Our customers Product Quality department is now looking for a Technical Support specialist.

Arbetsuppgifter

As a Technical support specialist you will be a part of a team where you'll be responsible for supporting the market with product knowledge. The primary focus is to act as a single point of contact for product related quality improvements raised by clients. You will receive product related improvement requests from customers, sales companies and distributors and, inform them about short-term and long-term solutions. You will also, in close cooperation with R&D, factories, or suppliers, analyze the identified problems, feedback the identified issues into new development projects as well as report and prioritize product improvements on existing platforms.

Utbildning/erfarenhet

The Product Quality department is now looking for a Technical Support specialist. As a Technical support specialist you will be a part of a team where you'll be responsible for supporting the market with product knowledge. The primary focus is to act as a single point of contact for product related quality improvements raised by clients. You will receive product related improvement requests from customers, sales companies and distributors and, inform them about short-term and long-term solutions. You will also, in close cooperation with R&D, factories, or suppliers, analyze the identified problems, feedback the identified issues into new development projects as well as report and prioritize product improvements on existing platforms.

Required Qualifications
  • Masters Degree in Mechanical Engineering or equivalent.
  • 3 or more years of engineering, quality or after sales experience in a high-volume JIT manufacturing environment.
Desired Qualifications
  • Excellent interpersonal, teamwork, and oral/written communication skills
  • German and French language skills
  • Highly organized and ability to manage several projects
  • High degree of technical aptitude with a demonstrated knowledge of manufacturing processes and JIT.
  • Strong analytical and problem solving skills
  • Holistic system understanding for the interaction of mechanics - electronics - software
  • Knowledge in quality planning tools like FMEA
  • Knowledge in Six Sigma, 8D
  • Strong personal computer skills, to include but not limited to: Microsoft Office software applications (Word, Excel, Access, PowerPoint
Förmåner

We take good care of our consultants and we offer social activities, as well as help in planning your future career. Your consultant manager is well experienced from your field, and knows how to get the most out of your assignment.

As a Poolia employee, you are included in the requirements concerning agreements on terms of employment by Unionen. Moreover, you get a grant for working out at your choice of place. You are also covered by a health insurance.
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Om företaget
Rätt person på rätt plats. Det är vår kärnkompetens. Och vi har hunnit bli riktigt bra på det efter att vi ända sedan 1989 har försett företag och organisationer med nya medarbetare, såväl tillfälligt och permanent. Vår långa erfarenhet har gjort att vi verkligen kan vårt jobb. Genom att vi ständigt vässar våra arbetsmetoder och processer får du alltid hög kvalitet i allt vi gör. Vår erfarenhet märker du också på att vi är snabba och att du får medarbetare som kan börja jobba hos dig direkt.
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